"We looked at 6 providers before settling on U.S. Infotel. We found them to be the most cost effective system in the industry today. We now know that their price combined with the excellent service they provide was the right decision for us."
Kirk Hill
Mountain States Glass
Odyssey Owner Since 2000
Manually dialing phone numbers wastes over 75% of each hour compared to a predictive dialer.
MANUAL DIALING
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PREDICTIVE DIALING
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VS. |
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16 Minutes Talk Time
44 Minutes Dead Time
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47 Minutes Talk Time
13 Minutes Dead Time
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It may not seem like it, but if your telemarketers are stumbling through lists and manually dialing phone numbers, they are wasting over 75% of each hour just trying to reach someone to talk to.
Let Odyssey do the Dialing…
No matter how you look at it, dialing phone numbers is tough work. Motivating your telemarketers can be a full time job, and it's a proven fact that tired employees produce less and become unhappy. Our Odyssey system is designed to handle both inbound and outbound calls while delivering screen pops in less than a half second. Sometimes our clients claim they can hear the "O" in "hello" as the screen pop is delivered. U.S. Infotel has been delivering telephony applications to the market place for over 6 years, and has over 200 call centers with thousands of agents at work. Talk to any of our references, they all have one thing in common. They want to be making more calls, making more money, and spending less to get there.
The Odyssey System is a Windows NT solution designed with productivity in mind. Delivering calls, both inbound and outbound to the Customer Care Person with efficiency in mind is the goal of this dynamic telephony server system. We had three primary goals in mind when we designed the Odyssey System. Develop a system that utilizes today's finest telephony technology that was easy to understand and deliver an affordable solution with a short term payback.
Take the Odyssey tour:
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Software | HEAT
Software | PC
Phone System | Digital
Phone System
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Predictive
Dialing | Business
to Business Dialing | CTI
Inbound Screen Pops
Single Station
Desktop Dialers | Testimonials
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Corporate
Profile
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