U.S. Infotel Corporation
5770 N.W. Expressway
Suite 206
Oklahoma City, OK 73132
Serving: OKC, Tulsa, San Antonio, Dallas, Atlanta, Los Angeles, Phoenix, Denver, Chicago, NYC, Miami, Raleigh, Columbus, San Diego, Seattle, Portland and many more.
A Few Clients:
Learn About Cynergy Help Desk
Cynergy is an inexpensive help desk support and sales solution that can be easily customized for
a wide range of applications. Cynergy Help Desk three different
methods to submit tickets. There are also customizable restrictions for customers or employees
so they view or acces areas you don't want them to. The Knowledge Center is also
available to your customer before they submit a ticket.
A powerful tool for sales teams is the Opportunity Module. Opportunity records
are used to record customer and possible sales details. The Opportunity Module
also integrates into your website. Customizable Webforms will send you leads and
create opportunities for you automaticially in Cynergy.
Some of our larg clients like Allstate Bank, Sprint, Embarq, Bank of the
West, Browning use Cynergy in accounting departments,
help desk, employee support. Cynergy has even been integrated with programs like
Peoplesoft. Other clients such as Dynamic
Technologies or On Call Computers use Cynergy to track their engineers and
technicians billable time on jobsites. St. Lukes Hospital in Houston uses
it to trace special menu orders for the dietary department. Our clients
use Cynergy for a wide range of purposes because of it's flexibility.
Cynergy has hundreds of built in reports. You can track statistics by many
variables like assigned technician, date from creation until completion, total
closed sales leads and sales totals. There are far too many variables to list here.
Asset management is easy with our Asset Module. The module is totally customizable and integrates
seamlessly with CRM, Ticketing and Opportunities.
