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HEAT Offers Powerful Integrations
Asset Management Integrations
HEAT provides flexible integration options with leading asset management
systems such as:
Microsoft Systems Management Server®
(SMS)
NetCensus™ from Tally Systems®
Intel® LANdesk™
Improve your help desk performance
and reduce customer downtime by providing support staff with full
customer workstation profiles.
Computer Telephony Integration
HEAT integrates with CTI technology allowing your support
analysts to handle more customers in less time by automatically
displaying caller information on screen.
Mobile Computing and Network Integrations
You can extend the impact of your HEAT system by integrating popular
tools for mobile computing and network management, like 3Com Palm® or Casio Cassiopeia® PDAs.
Other Integrations
Funk Software
Greenwich Mean Time
Seagate Software
Artisoft
HEAT
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