Corporate Profile

U.S. Infotel Corporation has an extensive background and experience in Computer Networking, Computer Telephony Integration and Automated Systems Integration. When U.S. Info Tel Corporation made the decision to expand into the Predictive dialing arena we entered into an extensive search for the ultimate dialer. We were looking for a dialer that had both, dependability and versatility. The single most sought after component in the Call Center Marketplace was a robust contact management system that did more than just capture leads and print appointments. Others in the industry were hard at work attempting to develop a contact manager system for their dialer. We had the dialer but lacked the contact manager. Thus we sought a perfect solution. We concurred that instead of developing a contact manager, why not select the best contact management database solution in the industry and design our dialer to work with it. Our selection was GoldMine Software Corp. Long voted the Number One Contact Management system by all of the PC Editors and leading publications and reviewers in the industry, GoldMine was the undisputed leader in the marketplace. We have since developed a powerful Business to Business dialing system, SQL database dialer, and Inbound System that gives screen pops based on Inbound ANI and Caller ID.

GoldMine can be tailored to just about every type of company and industry. GoldMine has over 1,000,000 users in the marketplace and thus is certainly a proven product. Combined with U.S Infotel's track record of LAN/WAN connectivity ability, the perfect Inbound/Outbound dialer was born. U.S. Infotel Corporation provides an affordable PC call center software product and attendant services to the growing call center market. The Infotel approach is simple but effective: use off-the-shelf hardware components to run thoroughly tested and proven predictive dialing software. Our software is very easy to customize too, which is so important to the client call center application.

By concentrating efforts on client needs in selected vertical markets such as mortgage, publishing, fundraising, home improvements, real estate time share, stock processing, auto glass and others, and by providing superior software solutions, U.S. Info Tel Corporation has emerged as a leader in PC-based call center software. The Dynamic Outsourcing Client looking for versatility and adaptability to a wide variety of business climates in a large part of our client base due to the flexibility of the system. U.S. Infotel has done strategic GoldMine Installations all over the U.S. and Canada. We are also a training center and implementer for HEAT Software, the leading help desk software in the industry today.

The U.S. INFOTEL CORPORATION mission statement is simple: With today's technology, anything is possible. We serve a large versatile marketplace, and must be able to adapt to their every need with mission critical solutions and customer driven service at affordable prices.