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Vertical Communications Announces Immediate Availability of Wave IP 2500™Integrated Portfolio of Business Communications Applications on Next-Generation IP PBX Delivers Unprecedented Value, Ease of Management and Lower Total Cost of OwnershipCAMBRIDGE, Mass. (Oct 22, 2007)-- Vertical Communications (VRCC.OB) (“Vertical”), a leading provider of next-generation, IP-based phone systems and applications that help businesses better serve their customers, today announced general availability of the Vertical Wave IP 2500™ Business Communications Solution, the industry’s first comprehensive IP PBX with the unique Applications Inside™ architecture. Cost-sensitive small- to medium-sized businesses and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an applications-rich, next-generation IP platform by implementing Wave.Sunrise Elementary School located in DeSoto, Missouri, selected Wave IP 2500 because of its highly integrated voice communication, paging and call accounting capabilities. “Wave has delivered on all the cost-saving and productivity enhancing advantages that we require,” said Clay Whitener, superintendent of Sunrise School District. “Wave’s features-to-price ratio, combined with its ability to address multiple application requirements on a single, easy-to-manage platform, has reduced the district’s capital expenditures by eliminating the need to purchase third-party paging, voicemail, call accounting and call recording systems.” “High-value business applications are driving the move to voice-over-IP (“VoIP”) communications, but many organizations are struggling with the complexity and costs of integrating so many third-party software and hardware components,” said Bill Tauscher, chief executive officer of Vertical Communications. “Wave’s unique Applications Inside™ architecture changes the game by embedding a robust portfolio of the most in-demand business communications applications – unified communications, call recording, presence management, visual voicemail and more – within a powerful next-generation IP PBX. Because Wave offers a consistent user experience across applications, there’s virtually no learning curve, and customers gain outstanding return-on-investment and lower total cost of ownership.” “As a Wave dealer, it’s great to be able to offer my customers such an extensive portfolio of value-added applications,” said Keith Petty, president of Farmington, Missouri-based Midcom Technologies, LLC, a Certified Wave Business Partner. “The advanced feature set of the core Wave IP PBX, coupled with so many applications in one system, makes it a powerful solution for my customers.” Based on its experience with Wave IP 2500, NextGen Technology Group, an independent consortium of telecommunications solutions integrators formed to help businesses make the transition to IP, selected Vertical Communications as its Preferred Provider of IP Telephony & Applications. “Our members evaluated many other IP-PBX platforms to lead with, but no other product comes close to what Wave IP 2500 offers in terms of its Applications Inside architecture, it’s flexibility, and the investment protection it provides for a variety of endpoints; analog, digital, and SIP,” said Clyde Zimmerman, co-founder of NextGen Technology Group. The Only IP PBX with Applications Inside™Next-generation ‘Base’ applications available as a part of this initial release of the Wave system provide immediate productivity benefits to customers. Base applications include the award-winning ViewPoint™ desktop call management tool, which also offers unified communications, presence management, visual voicemail and call recording capabilities. Features include:
Robust Remote Management ToolsAnother Base application available now with Wave IP 2500, Wave Global Administrator is a powerful Web-based management tool that makes it easy to manage moves, adds and changes (“MAC’s”) while providing extensive proactive diagnostic capabilities. Optional Add-on Wave management tools also available now include Wave Global Manager, an advanced multi-site management tool that facilitates automation of system administration tasks, and Wave Global Reporter, which offers an array of detailed call activity reporting and business intelligence capabilities.Modular Design Eliminates Costly Future UpgradesWave IP 2500 incorporates advanced dual-processor architecture for support of embedded session initiation protocol (“SIP”)-based call control as well as application services. Wave offers support for both SIP and legacy endpoints and trunking. An embedded voice gateway supports a mixed environment, thereby allowing customers to migrate from TDM to all-IP environments at their own pace. Wave IP 2500 facilitates cost-effective business growth by eliminating both forklift upgrades and the need for additional servers when adding users and applications. Scalable from 10 to 500 users on one system and with the ability to support thousands of users by networking locations, Wave provides customers with the flexibility to support users regardless of where they're working - at headquarters, in a branch office, at home or on the road.Cost Savings and Enhanced Functionality through SIP CommunicationsIn addition to the cost-savings offered by Wave IP 2500's modular design, Applications Inside™ architecture and feature set, customers can further reduce communications costs and enhance business communications through SIP communications. Offered through a number of Wave-certified SIP carriers, including BandTel, SimpleSignal, Quantum Voice, and CBeyond, SIP connectivity offers significant reduction in calling costs, whether long distance, site-to-site calling, DIDs or other enhanced services. In addition, SIP services can be provisioned quickly and in smaller increments than services traditionally offered from analog and digital providers. Consolidated billing services further simplify communications management for customers. A list of Wave-certified SIP carriers can be found at http://www.vertical.com/partners-itsp.html.Extensive Endpoint SupportTo provide optimal business flexibility, Wave IP 2500 is designed to support a broad array of Vertical-branded SIP and digital phones, as well as many third-party IP, analog, wireless and soft phones. Importantly, a large percentage of Vertical's large installed base of an estimated 200,000 customers will be provided significant investment protection through a low-cost migration path to Wave by virtue of the fact that many Vertical Comdial® digital endpoints are supported on Wave IP 2500 today, with support for many Vertical Vodavi® digital endpoints planned for the first quarter of 2008. Wave enables customers to leverage existing legacy handsets and migrate to IP over time as they are ready, all the while leveraging Wave's portfolio of communications applications.AvailabilityWave IP 2500 is available for purchase in North America through Vertical’s network of Certified Wave Business Partners. Wave customers may elect to receive automatic upgrades to new software features and enhancements through the Vertical Wave Subscription Program. Wave is expected to be available through Certified Wave Business Partners in Central and South America, Europe, Middle East and Africa in the first half of 2008. To find a Certified Wave Business Partner near you, please call 1-877-VERTICAL or 1-941-554-5000.About Vertical Communications, Inc.Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical’s customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy®, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Cambridge MA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Sarasota FL, Munich Germany and Hyderabad India. For more information about Vertical, please call 877-VERTICAL or visit our Website at www.vertical.com.About MidCom TechnologiesMidcom Technologies LLC has been serving businesses, government and education markets throughout Southeast Missouri since 1998. Technicians on staff have more than 109 years of combined experience with companies such as Vertical, HP, Microsoft, Dell and many more. For more information on MidCom Technologies, visit www.midcomtechnologies.com.About NextGen Technology GroupEstablished by a core group of six leading telecommunications Interconnects who were among the early IP telephony pioneers, NextGen Technology Group provides members with a forum to share best practices of other ‘Best in Class’ dealer members and support one another’s success. The six founding members have a combined 117 years experience in the telecommunication industry and a combined purchasing power of over $32M in communications solutions. For more information on NextGen, visit www.nextgengroup.net."Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company’s products, including, without limitation, the improved cost and customer service benefits for the Company’s business partners and customers provided by Wave IP 2500; the Company’s assumptions about the costs saving opportunity from SIP trunk connectivity, the Company’s assumptions about the future performance of Vertical Wave IP 2500; the Company’s ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company’s ability to continue providing products to the IP-PBX marketplace, the Company’s ability to eliminate forklift upgrades through Wave, the Company’s ability to deliver Wave-branded communications solutions in the future, the Company’s ability to deliver support for Vodavi®-branded digital phones, the Company’s ability to deliver Wave systems in Central and South America, Europe, the Middle East, and Africa. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve the anticipated benefits from Wave IP 2500, including, without limitation, failing to obtain the desired benefits for the Company’s dealers and customers; the risk that the Company’s assumptions about the future performance of Wave IP 2500 may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company’s dealers and customers may be unable to attain the cost savings from SIP trunk connectivity, the risk that the Company may not be able to eliminate forklift upgrades through Wave, the risk that the Company may not be able to deliver Wave-branded communications solutions in the future, the risk that the Company may not be able to deliver support for Vodavi®-branded phones, the risk that the Company may not be able to deliver Wave systems in Central and South America, Europe, the Middle East, and Africa and other risks and assumptions detailed in the Company's filings with the Securities and Exchange Commission, including the most recent filing of the Company’s Form 10Q.Trademark InformationVertical Communications and the Vertical Communications logo and combinations thereof, Applications Inside and Wave IP 2500 are trademarks and Vertical Networks, Comdial, and Vodavi are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders. Press Contact:Ruth Seigel Vertical Communications, Inc. |
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